Frequently Asked Questions
Everything you need to know about shopping with Walden.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic orders via our online portal.
How do I find the right size?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
Are Walden products sustainably made?
Yes, we prioritize ethical manufacturing and use organic or recycled materials in over 80% of our collections. We are committed to transparency in our supply chain.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna.
Can I change or cancel my order after it has been placed?
Because we process orders quickly, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.